Age UK Wiltshire offers free and comprehensive advice on a wide range of subjects.
We can help you identify the problem, explain the choices available and help you decide what you want to do. We may be able to provide individual support if you need further help to resolve the problem.
What services do we offer?
Age UK Wiltshire provides information and advice on a range of issues relating to older people and those who care for and support them. In particular we can help with:
- Welfare benefits advice for those over retirement age, including identifying benefit entitlements and support with many benefit application forms. Plus: how they are calculated, how to apply and how to resolve disputes (please note that unfortunately we are no longer able to offer support with working-age benefits including Universal Credit)
- Helping people identify and access care and support they need, including community, residential and social care. Plus advice on local authority assessments; and paying for care and support.
- Housing issues and housing options - including advice on the different types of housing for older people and obtaining disability-related adaptations
- Help with complaints and challenging decisions about welfare benefits, social services, health services and energy providers
- Leisure activities, local services and local and national organisations
- Power of Attorney, wills and dealing with an estate
- General money advice to maximise your income, apply for grants, and help understand the basics of day-to-day correspondence and bills
- Helping to address feelings of loneliness & isolation through our Wellbeing programme
- General enquiries and signposting