Visitor Survey Volunteer – Role Description
We are looking for reliable people who are friendly, outgoing and enjoy talking to new people! You will be someone who is happy to approach visitors, to talk about their experiences and encourage them to participate in our visitor surveys. It would be helpful to have experience in a customer or visitor-facing role and be comfortable in the use of smartphones or tablet devices, but training will be provided.
You will be based primarily in the Museum’s Remembrance Gallery, where you will:
- Talk to the public about their visits
- Encourage and aid the completion of visitor surveys either on a tablet or their own device
- Answer any questions visitors may have
We may also ask that you assist with additional audience development work during special events, depending on your availability.
Why volunteer with us?
This is a great way for you to support the Museum by making sure all visitors are heard and can continue to enjoy visiting us. You will gain experience of volunteering in a museum environment and of conducting data collection, something that will look good on your CV. It is also an excellent opportunity to interact with other volunteers and the friendly staff team here at the Museum. Full training will be provided.
We are able to provide travel expenses covering 30p per mile, or your public transport ticket, up to a maximum value of £25 per journey.
All volunteers are entitled to receive 10% discount in the REME Shop and Crown's Cafe.
REME Museum T-shirts/polo shirts will be provided to all volunteers working in public-facing roles.
About us
The Museum is open from Tuesday to Sunday inclusively, so are looking for volunteers to help throughout these days. We will work with you to ensure your time commitment is mutually convenient.
The Museum is committed to equality, diversity and inclusion in our employment and volunteering opportunities, and we welcome applications from all members of the community.
Please do contact us for a preliminary discussion if you are interested; our email address is [email protected], or you can telephone us on 01249 894869.
We look forward to hearing from you!