Wiltshire Council is Shaping the Future of Homecare – Your Voice Matters!
Wiltshire Council is reviewing its care at home/domiciliary care services to help shape homecare for the future. This review will feed into an options proposal for new commissioning in 2026, and we need **your** feedback.
Whether you receive care at home, provide care, or support someone who does, your input is invaluable. The council wants to hear from care users (both council-funded and self-funded), carers, families, and care providers to better understand:
- What do people need and want from care at home?
- How does care work best for individuals?
- How can the council help people stay at home longer?
- What are people’s experiences of finding care and working with the council?
- How does community support help people stay at home?
- What is the experience of unpaid carers in working with care providers?
- How do you see homecare needs changing in the future?
Get Involved:
Voice It, Hear It is leading this consultation on behalf of Wiltshire Council. We invite homecare users, carers, and providers to participate:
- Request an Engagement Session: We can visit groups in person or online to hear your thoughts directly.
- Request Self-Guided Facilitation Pack: If preferred, you can gather feedback from service users using our facilitation pack.
- Take the Online Survey: Share your experiences and ideas for the future of homecare in Wiltshire.
The Power of Your Story:
When Mary shared her experience with homecare, she wasn’t sure what to expect. She spoke about the little things—how the timing of visits could make or break her day. Little did she know, her feedback shaped new policies, ensuring more flexible scheduling for everyone. What’s your experience? Share your story and be part of the change."