A highly experienced operations, transformation and business change director, and qualified portfolio, programme, project and risk manager, with extensive experience in transformation, cultural change, programmes and project delivery in private and public sectors including local and national government, health and social care, primary care, outsourcing, financial services and utilities sectors.

Having held a number of senior strategic, operational and transformational leadership positions, with a track record of successful delivery in complex environments in major projects and programmes; reducing costs, increasing income, implementing organisational change, transforming services, and developing capability.

Portfolio management has been a key area of responsibility, supporting the delivery of strategy, implementing project and programme methodology to suit the organisation, resource planning, and developing capacity and capability across a project and programme community.

I have also been in various senior operational leadership roles for large and complex areas, including staff development, performance management, financial management, income targets and risk management; ensuring the basics are right.

With sales and business development experience, creating innovative solutions to improve customer service and reduce costs, using process re-engineering, and as a technology account manager, to support the implementation of new technology, and service provision, including training and support.

I have proven ability to switch sectors successfully, gaining an understanding of the new business, environment and culture, quickly demonstrating competence and delivering required results, this includes; NHS, Financial Services & Sales, Payroll & HR, Local Authority, Community Development, and Outsourcing; developing strategy and vision to increase sales, improve services standards, reduce costs, and creating an inspiring future.

In all my roles, it has been my leadership style, behaviours and attitude, supported by my knowledge and skills, which has consistently delivered results in new and challenging environments; taking responsibility, acting decisively and being accountable for my actions

Specialties: Transformation, Change, Programme Director, Programme Management, Project Management, Operational Management, Customer Experience, Transition, Portfolio Management, Local Government, NHS, and Utlilities