Family and Community Learning Online Course
Customer Service
Why is customer service so important?
Starts Tuesday 13 January 10am - 12pm
- Learn how to communicate well with customers and colleagues
- Understand data protection
- Feel confident dealing with complaints
Booking closes on Tuesday 6 January
Tuesdays and Fridays 10am - 12pm
Dates: 13, 16, 20, 23 January
Contact [email protected] or call the team on 01225 770 478
Courses are no cost to learners who meet our eligibility criteria. Learners must be aged 19+ on 31 August 2025; they must have a Wiltshire postcode and meet residency requirements. Learners must also be able to tick one of the following criteria: individual income less than £25,750 a year; in receipt of benefits (other than child benefit); be a care leaver, foster carer or carer; be a military family or ex-armed forces personnel; have refugee or asylum seeker status; have a learning difficulty or disability; be looking to go into work, now or in the future.