Please note: This course is only suitable for those working in the voluntary sector within Wiltshire.
Wessex Community Action - Council for Voluntary Services (CVS) in conjunction with the Banes Swindon and Wiltshire (BSW) Academy, are delighted to be able to offer an exciting new training programme.
In order to better meet the expectations of our customers and improve our services in ways that matter most to those who access them, we need to explore and consider how we can develop sustainable, impactful services, which are shaped by the people who use them. The traditional users of services offer a unique understanding and insight into the context, and often offer huge knowledge and experience of what works and what doesn’t, which can result in a service that’s designed by the people who will use the service. In this training you get a chance to explore the possibilities and opportunities that services designed with service users can be transformational to everyone’s experience in accessing health care.
This flexibly delivered course will enable you to:
“understand what co-production is and the principles of how you can co-create services, involving service recipients in different stages of the process, including planning, design, delivery, and audit of a public service.”
This course will help those who wish to:
• Improve knowledge and confidence about how to put co-production into practice
• Increase understanding of good practice.
• Identify and produce solutions to some of the barriers to meaningful co-production
Course content includes;
• An overview and principles of co-production
• Exploration of the ladder of participation in practice
• Learning how co-production is different to consultation, participation and involvement
• Consideration of the co-production model and in what circumstances it can be used
Delivery includes; guest speakers who have lived experience of co-production in practice as well as training support papers.
Three flexibly delivered online sessions over three consecutive weeks
16th 23rd November - 9.30-12 and 30th November 2022 – 9.30-12.30
Cost; is usually £200 per place but will be fully funded by the BSW Academy.