Volunteer Retail Supervisor - Sundays
Do you have or would you like to gain supervisory experience in a friendly and welcoming environment? Do you live in easy reach of Tidworth?
If so, we'd love to hear from you.
In Shaw Trust shops, volunteers help us raise vital funds to support people in communities across the UK.
As a Volunteer Retail Supervisor, you will support your local shop in raising vital funds to help people across the UK to live independently.
In this role, you will support the manager to keep the shop open and running smoothly. By helping support your fellow volunteers, you can make a real difference to the team as well as our customers and supporters.
You will use and develop leadership skills to help the other volunteers maintain high standards, keep busy and productive, and deliver great service to our customers and supporters.
This role could include assisting with the day-to-day running of the shop such as:
- Supervising and supporting other volunteers as required.
- Building an inclusive and empowering environment by supporting and encouraging volunteers to learn new skills.
- Opening and/or closing the shop including unlocking/locking and cashing up.
- Following procedures to give refunds, void sales, and correct any errors on the till.
- Taking till readings and completing checks as required.
- Daily banking tasks including depositing takings and getting change where required.
- Sorting donations including steaming and pricing as well as training and supervising other volunteers to do this.
- Serving customers at the till.
- Creating stylish window displays.
- Occasionally, this role may require some lone working e.g. due to staff or volunteer holiday or absence.
Your Skills and Attributes
Everyone has something to offer and we offer ongoing training and support. For this role, it would help if you already have some of these skills and attributes or are keen to learn:
- Excellent customer service skills.
- Willingness to share your skills and experience with fellow volunteers as required.
- Excellent communication, interpersonal and customer service skills.
- A professional manner and the confidence to carry out tasks independently.
- Keen to learn new skills and engage with the public.
- Responsible & trustworthy.
- Patience and the ability to remain calm when the shop gets busy.
- The ability to use your initiative and to find things that need done.
- Adaptable to support a range of people & their needs.
- Basic numeracy skills.
- Have basic IT skills and confidence.
If this sounds like you, we would love to hear from you!
Volunteer Retail Assistant
Join us at Shaw Trust Tidworth as a Volunteer Retail Assistant and help us raise vital funds to support communities across the UK. As a not-for-profit charity, all our proceeds go to helping people around the UK.
Whether you prefer to volunteer behind the scenes or to engage with customers, there’s plenty for you to get involved with.
We believe that everyone has something to offer, even if you have no retail experience. We’ll give you all the training and support you need to make you feel comfortable and confident here.
Key Tasks
Every day is different in our shop – that’s part of the fun!
- Sorting donations, including steaming and pricing them
- Serving customers at the till and helping donors/supporters
- Create stylish window displays
- Keeping the shop fully stocked and tidy
What’s in it for you
- Improve your skills and boost your CV
- Grow your confidence and meet new people
- Receive some lunch and travel expenses
- Flexibility around your education, family, work, or health commitments
- You’ll be staying social and active
What we’re asking for
- We typically ask for around 4 hours a week, but we can be flexible
- That you’re helpful and happy to work with a team
- Volunteers in our shop must be aged 14 or older
Volunteering is a great way to make a real difference and build your skills. If you have any questions, just ask!
Tempted? Apply today and we'll get back to you soon!
Join Shaw Trust
Shaw Trust is a national charity which helps people to achieve their potential, find meaningful employment, and boost their wellbeing.
From Glasgow to Glastonbury, our 32 shops raise over £1,000,000 annually to help us support 300,000 people.
We know everyone has something to offer. With over 350 volunteers in our shops, you can be part of a committed and caring team, giving time to improve communities across the UK.
Shaw Trust Registered Charity No. England & Wales: 287785. Scotland: SC039856.