Financial support & debt advice

How to contact Job Centre Plus

You can contact Jobcentre Plus about:

• new benefit claims
• existing benefit claims
• changing or cancelling an appointment

Universal credit

Universal Credit.(opens new window) is paid as a single monthly payment and administered by the Department for Work and Pensions (DWP)(opens new window).

Help in a crisis

We may be able to help if you or close family members are going through a personal financial crisis and have no funds or other means of getting help anywhere else.

Local Welfare Provision - Crisis or household support

The local welfare provision scheme provides critical short-term help and assistance with limited one-off household goods.

Council tax, benefits and financial support

A range of advice, guidance and contact details to ensure you know where to get the support you may need during the current cost of living crisis.

Find out where local warm spaces and community food providers are in the county

To find out the support that's available on your doorstep, and across the county, please visit the directory and select your postcode area.

Warm and safe Wiltshire

We provide in-depth telephone support and home visits to help people save money on their gas and electricity bills, and to get funding for heating and insulation improvements in their homes. 

Citizens Advice Wiltshire

We are continuing to advise people over the phone, by email and on web chat, where that works for them, while reserving our face to face support for when it's most needed. However, we are not running a drop-in service, so we’re asking people to call us, or email us first.

Dorset & Wiltshire Fire Service | Save Safely

With living costs rising all the time, everyone is looking for ways to save some money. However, there are some areas where a saving could be a false economy – and a fire risk.